Run the following script on all middle tiers as the application file system owner. A file named after the servername and date will be created in every server under the /tmp directory. Upload the resulting zip file from every server to your service request on Metalink.
zip -r /tmp/`uname -n`_`date +%m%d%y.%H%M`_iAS_CONFIG.zip \
$ORA_CONFIG_HOME/10.1.3/Apache/Apache/conf \
$ORA_CONFIG_HOME/10.1.3/config \
$INST_TOP/pids/10.1.3/Apache \
$ORA_CONFIG_HOME/10.1.3/j2ee/ \
$ORA_CONFIG_HOME/10.1.3/javacache/admin \
$ORA_CONFIG_HOME/10.1.3/network/admin \
$ORA_CONFIG_HOME/10.1.3/opmnFirst of all, need to shutdown the http server, oc4j and opmn services, for that:
cd $ADMIN_SCRIPTS_HOME
$adapcctl.sh stop
$adoacorectl.sh stop
$adformsctl.sh stop
$adoafmctl.sh stop
$adopmnctl.sh stop
Then need to take the backup existing log files for safe custody.
$LOG_HOME/ora/10.1.3/Apache
$LOG_HOME/ora/10.1.3/j2ee
$LOG_HOME/ora/10.1.3/opmn
1. Enable http ODL logging
Edit httpd.conf file, add the following to the end of file $ORA_CONFIG_HOME/10.1.3/Apache/Apache/conf/httpd.conf
OraLogMode oracle
OraLogSeverity TRACE:32
OraLogDir $LOG_HOME/ora/10.1.3/Apache/oracle
Please use the full path to $LOG_HOME e.g.
OraLogDir = /u01/inst/apps/JCB_atg/logs/ora/10.1.3/Apache/oracle
Warning: the log.xml file created by the http ODL log can get very large.
Diligence must be taken to monitor this file and maintain its size under the 2GB limit which when exceeded can cause issues with login
2. Increase OC4J logging for oacore
edit j2ee-logging.xml adjust the following in file:
$ORA_CONFIG_HOME/10.1.3/j2ee/oacore/config/j2ee-logging.xml
<logger name='oracle' level='TRACE:32' useParentHandlers='false'>
3. Increase OC4J logging for forms
edit j2ee-logging.xml adjust the following in file:
$ORA_CONFIG_HOME/10.1.3/j2ee/forms/config/j2ee-logging.xml
<logger name='oracle' level='TRACE:32' useParentHandlers='false'>
edit orion-web.xml adjust the following in file:
$ORA_CONFIG_HOME/10.1.3/j2ee/oacore/application-deployments/oacore/html/orion-web.xml
<param-name>debug_mode</param-name>
<param-value>true</param-value>
4. Increase OPMN Logging
edit opmn.xml adjust the following in file:
$ORA_CONFIG_HOME/10.1.3/opmn/conf/opmn.xml
<debug path="/u01/inst/apps/JB_atg/logs/ora/10.1.3/opmn/opmn.dbg" comp=" internal;ons;pm" rotation-size="1500000" rotation-hour="0" />
Startup the http server, oc4j and opmn
Reproduce the issue
Access the following urls and inform support if the url was successful or unsuccessful:
http://<server>.<domain>:<PORT>/OA_HTML/ServletPing
http://<server>.<domain>:<PORT>/OA_HTML/OA.jsp?OAFunc=OAHOMEPAGE
http://<server>.<domain>:<PORT>
http://<server>.<domain>:<PORT>/OA_HTML/jsp/fnd/aoljtest.jsp
http://<server>.<domain>:<PORT>/OA_MEDIA/FNDLOGOL.gif
http://<server>.<domain>:<PORT>/forms/frmservlet
http://<hostname.domainname>:<port>/OA_HTML/fndvald.jsp?username=sysadmin&password=<sysadmin_password>
Run this inventory script and upload the html output
$ADPERLPRG $FND_TOP/patch/115/bin/TXKScript.pl -script=$FND_TOP/patch/115/bin/txkInventory.pl -txktop=$APPLTMP -outfile=$APPLTMP/Report_Inventory.html
Shutdown the http server, oc4j and opmn
Run these commands to zip up the required log files:
zip -r /tmp/`uname -n`_`date +%m%d%y.%H%M`_iAS_HTTP.zip $LOG_HOME/ora/10.1.3/Apache/*log* $LOG_HOME/ora/10.1.3/Apache/*lock* $LOG_HOME/ora/10.1.3/Apache/oracle $INST_TOP/pids/10.1.3/Apache
zip -r /tmp/`uname -n`_`date +%m%d%y.%H%M`_iAS_OC4J.zip $LOG_HOME/ora/10.1.3/j2ee/ $LOG_HOME/appl/rgf/*log*
zip -r /tmp/`uname -n`_`date +%m%d%y.%H%M`_iAS_OPMN.zip $LOG_HOME/appl/admin/log/ $LOG_HOME/ora/10.1.3/opmn/
The commands will create zip files in the /tmp directory named after the server name and date. Please now run the following script to compile the 3 zip files into 1 zip. Upload the resulting zip file to the associated service request.
zip -r /tmp/`uname -n`_`date +%m%d%y.%H%M`_iAS_Debug.zip /tmp/*zip*
Finally, revert the changes and re-start the services
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